COVID-19 Update

At Kauai Exclusive, the health, safety, and enjoyment of our guests are our top priority. During these uncertain times with the evolving COVID-19 crisis we are carefully following the protocols and suggestions from the Centers for Disease Control and the World Health Organization. We are proactively taking all necessary actions to clean and protect our vacation rentals and our guests’ health.

Our dedicated housekeeping partner, Hawaii Care and Cleaning, has amplified its already precise and industry-leading practices to clean and sanitize each of our vacation rentals. These professional housekeeping and sanitation services ensure that every rental is Safe Zone Certified and guest-ready.

Safe Zone Certified

We keep each vacation rental safe and secure – Our award-winning housekeeping department is Safe Zone Certified, ensuring COVID-free cleanliness/protection.

Additionally, our management team is performing additional inspections on each vacation rental. We are taking this unprecedented time to perform any necessary maintenance or improvements so that we always provide a guest experience that is a 10 out of 10!

Updates to our cancellation and refund policy

Kauai Exclusive is also making a temporary change to our cancellation and refund policy. If you have a reservation with an arrival date up to September 30, 2020, you can choose one of the following options:

Receive a refund of 75% of your rent, plus a refund of all applicable taxes and fees, including your cleaning fee.
Receive a full credit toward a future stay in the same vacation rental or a comparable vacation rental (you can choose your new dates later).

If you have a reservation with an arrival date between now and October 1, 2020, you may move your dates to a later date, or you may receive a refund if you cancel up to 30 days prior to your arrival. Your refund will be the full amount of your reservation, less a $50 service fee that can be used as a credit toward a future stay with Kauai Exclusive.

If you have any questions about our policy or would like to receive a refund or credit for your reservation, please contact us at reservations@kauaiexclusive.com and we will be happy to assist you.

All Kauai Exclusive vacation rentals are Safe Zone Certified

Our housekeeping team has done a terrific job in playing a leadership role in ensuring that all guest accommodation spaces are COVID-free. Each vacation rental that Kauai Exclusive manages is cleaned and Safe Zone Certified by our #1 cleaning contractor in Hawaii. This ensures that all of our vacation rentals are safe, clean, and guest-ready.

From our Ohana (family) to yours, we wish you good health and safety during these times. Now more than ever, we are grateful to serve you and look forward to demonstrating our appreciation for this heartfelt privilege. Looking forward to brighter days together!

With love and aloha,

Joshua Rudinoff

President

Kauai COVID-19 News

Mayor Derek Kawakami provides daily update on the status of COVID-19 on Kauai. Click below to read the latest updates from the Mayor’s office.

Click here for the latest updates

COVID-19 Safety Recommendations

If you have not already, please take the time to learn more about what you can do to keep yourself and those around you safe and healthy. Below are some suggestions from the Centers for Disease Control and Prevention to keep yourself and your family safe:

Wash your hands frequently
Avoid touching your eyes, nose, and mouth.
Stay home when you are sick.
Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
Clean and disinfect frequently touched objects and surfaces

You can learn more about the World Health Organization and the Centers for Disease Control and Prevention’s recommendations below.

The World Health Organization

Centers for Disease Control and Prevention